If your sauna heater is no longer working properly, our customer care team can assist you. We will need to gather some information from you including the heater model, as well as several photographs so we can help troubleshoot the problem and resolve it quickly for you. 

Reach out to us by email at hello@alekoproducts.com during business hours for assistance. Be sure to let us know which model heater you have so we are ready to quickly help.