Swing Gate – GG/AS Troubleshooting Guide:
Scenario 1:
No power is going to the unit:
If 120V AC have customer use a multimeter to confirm the following:
Approximately 120V AC going into the L (load/white) and N (neutral/black) inputs
Confirm 24V AC is coming out of the transformer into the circuit board
If 24V DC solar is set up:
Have the customer use a multimeter to confirm the following:
Solar panel to charge controller (variable)
Charge controller to batteries (>24V DC)
Batteries to the unit (>24V DC)
Scenario 2:
One or both of the gate actuators are only able to either open or close:
Set gate operator to be single actuator mode
Press and hold the FUNC (function) button for 5 seconds or longer. The digital display will show P1. The gate opener is now in the single/dual gate setting. Press the INC (increase) and DEC (decrease) buttons respectively to the following modes:
01: Single Actuator 1 (gate 1) mode.
10: Single Actuator 2 (gate 2) mode.
11: Dual Actuator mode.
Test each actuator independently
If one actuator works in both cycles (opening and closing), use that actuator to test both circuit board ports to determine if the circuit board is faulty.
Reset the gate operator to dual actuator mode:
Press and hold the FUNC (function) button for 5 seconds or longer. The digital display will show P1. The gate opener is now in the single/dual gate setting. Press the INC (increase) and DEC (decrease) buttons respectively to the following modes:
01: Single Actuator 1 (gate 1) mode.
10: Single Actuator 2 (gate 2) mode.
11: Dual Actuator mode.
Press the FUNC button to store the data.
P2: Single/dual gate set is finished.
If actuator works in both ports, replace the limit switches.
If actuator works in just one port, replace the circuit board.
Please note that you can find the limit switch tests in Freshdesk canned responses.
Scenario 3:
Actuator is going past the limits:
Isolate the faulty actuator and test both actuator ports.
If the issue persists in both ports, replace the limit switches.
If the issue is only in one port, replace the circuit board.
Scenario 4:
Manual release key malfunction:
Replace the actuator as this is considered physical damage.
Scenario 5:
Actuator starts and stops:
Confirm consistent 120V AC or 24V DC is going into the system.
Set the gate operator to single actuator mode:
Press and hold the FUNC button for 5 seconds or longer. The digital display will show P1. The gate opener is now in the single/dual gate setting. Press the INC and DEC buttons respectively to the following modes:
01: Single Actuator 1 (gate 1) mode.
10: Single Actuator 2 (gate 2) mode.
11: Dual Actuator mode.
Press the FUNC button to store the data.
P2: Single/dual gate set is finished.Test each actuator independently.
If one actuator works properly, use that actuator to test both circuit board ports.
Reset the gate operator to dual actuator mode.
If the good actuator works in both ports, replace the faulty actuator.
If the good actuator only works in one port, replace the circuit board.
Scenario 6:
Actuator emitting grinding noise:
Replace the actuator as this is a gear issue.
Scenario 7:
Scenario 7:
Wireless devices suddenly disconnect from the unit:
Press and hold the learn button for a minimum of 10 seconds to unlearn all wireless devices.
Initiate the learn process for the wireless device.
If the device relearns, the transmitter was receiving interference.
If the device does not relearn, replace the circuit board as the receiver is defective.
Scenario 8:
Learning the Remote (LM124)
Press and release the learn button on the circuit board.
The circuit board’s LED screen will display “LN”.
Press the A button on the remote two times in 2 seconds.
The LED will flash “LN” for 4 seconds before flashing back to “- -”.
The remote has been successfully learnt.
Scenario 9:
Using the Remote (LM124)
Either the A or B button will work as your main button.
Scenario 10:
Setting up the Circuit Board
1. Once the assembly of your gate and gate opener has been completed, plug the grounded power cord into the nearest AC outlet.
The digital display on the circuit board will flash “- -”, indicated that the unit is on standby.
2. Single/Dual Gate Set
Press and hold the FUNC button for 5 seconds or longer.
The digital display will show P1.
The gate opener is now on the single/dual gate setting.
Press the INC and DEC buttons respectively to each of the following modes shown on the digital display:
01 represents the single actuator 1 mode
10 represents the single actuator 2.11 represents the dual actuator mode.
Press the FUNC button to store the data once you’ve chosen your mode.
The digital display will show P2.
Single/dual gate set is finished.
3. Master/Slave Gate Set
Now that the digital display reads P2, the gate opener is on the master/slave gate setting.
Press the INC and DEC buttons respectively to adjust the following modes:
01 refers to the right-handed master side.
10 refers to the left-handed master side
Press the FUNC button to store the data once you have assigned a mode to each side.
The digital display will show P3.
The setup for master/slave mode has finished.
4. Open Interval Between the Master and Slave Gate
Now that the digital display reads P3, the gate opener is ready to be setup for the opening interval.
Press the INC and DEC buttons respectively to adjust the opening interval.
The digital display will read 0-9.
If the digital display reads 0, this means that both sides of the gate will open simultaneously.
If the digital display reads 1, this means that the master side will begin opening 1 second before the slave side.
The maximum interval is 9 seconds.
Press the FUNC button store the data once the opening interval has been set.
The digital display will read P4.
The opening interval setup is finished.
5. The Close Interval Between the Master and Slave Gate
Now that the digital display reads P4, the gate opener is ready to be setup for the closing interval.
Press the INC and DEC buttons respectively to adjust the closing interval.
The digital display will read 0-9.
If the digital display reads 0, this means that both sides of the gate will close simultaneously.
If the digital display reads 1, this means that the master side will begin closing 1 second before the slave side.
The maximum interval is 9 seconds.
Press the FUNC button store the data once the closing interval has been set.
The digital display will read P5.
The closing interval setup is finished.
6. The Obstruction Sensitivity/Stall Force
Now that the digital display reads P5, the gate opener is ready to be setup for the obstruction sensitivity/stall force.
6a: Adjustment of Stall Force for Gate #1.
Press the INC and DEC buttons respectively to adjust the stall force.
The digital display will read 1-9 which refers to the stall force levels.
1 refers to the minimum force and 9 refers to the maximum force.
Press the FUNC button to store the data.
The digital display will read P6.
The stall force setup is finished.
6b: Adjustment of Stall Force for Gate #2
Now that the digital display reads P6, gate opener #2 is ready to be setup for stall force.
Press the INC and DEC buttons respectively to adjust the stall force.
The digital display will read 1-9 which refers to the stall force levels.
1 refers to the minimum force and 9 refers to the maximum force.
Press the FUNC button to store the data.
The digital display will read P7.
7a and 7b: The Max Motor Running Time (MRT)
7a: MRT of Motor1
Now that the digital display reads P7, the gate opener is ready to be setup for MRT of Motor1.
Press the INC and DEC buttons respectively to adjust the MRT.
The digital display will show 01-50, which refers to the MRT of Motor1 – 1 second to 50 seconds.
Press the FUNC button to store the data.
The digital display will read P8.
MRT for Motor1 has been setup.
7b: MRT of Motor2
Now that the digital display reads P8, the gate opener is ready to be setup for MRT of Motor2.
Press the INC and DEC buttons respectively to adjust the MRT.
The digital display will show 01-50, which refers to the MRT of Motor1 – 1 second to 50 seconds.
Press the FUNC button to store the data.
The digital display will read P9.
8. (Accessories) Photocell System
Now that the digital display reads P9, the gate opener is ready to be setup for photocells.
Press the INC and DEC buttons respectively to set or shut off the function.
When the digital display reads 11, the photocell function is on.
When the digital display reads 00, the photocell function is off.
Press the FUNC button to store the data.
The digital display will read PA.
9. Automatic Closing Time
Now that the digital display reads PA, the gate opener is ready to be setup for the automatic closing time.
Press and release the INC or DEC buttons respectively to the adjust the automatic closing time.
The digital display will read 01-99, which refers to the current automatic closing time.
When the time is set for 00, the automatic closing function is shut off and the gate will remain open.
Press the FUNC button store the data.
The digital display will read PB.
10. Period of Soft Start
Now that the digital display reads PB, the gate opener is ready to be setup for soft start.
Press and release the INC or DEC buttons respectively to adjust the period of soft start.
There is a period of 1 second to 9 seconds available in the setting.
Press the FUNC button store the data.
The digital display will read PC.
11. Fast Running Period (FRP) for Soft Stop Function (SPP)
Now that the digital display reads PC, the gate opener is ready to be setup for FRP.
Press and release the INC or DEC buttons respectively to adjust the FRP.
There are two running speeds designed for the function – the fast running speed and the soft running speed.
The FRP speed can be adjusted from 1 second to 28 seconds.
The display will read PD.
Press the FUNC button. “- -” will appear on the digital display and the gate opener is now in standby mode.
