Billing Questions

I have questions about charges
Our customers can check their Order History by logging into their account and then navigating to Order Status. You'll be able to see your recent orders...
Fri, 26 Jun, 2020 at 10:13 AM
Can I get a copy of my receipt?
Absolutely! You can log into your account and choose Order Status from the menu options. From there, you can select and print your order invoice / receipt.
Mon, 27 Apr, 2020 at 8:14 PM
When will my credit card be charged for an order?
ALEKO processes credit card charges within 24 hours prior to your order shipping.
Thu, 14 May, 2020 at 11:27 AM
When will I receive my refund?
We work hard to process refunds as quickly as possible. If you had prior authorization to return an order to us, your refund will be processed within 21 day...
Mon, 27 Apr, 2020 at 8:15 PM
Will I be charged sales tax on my order?
The applicable Sales Tax in your area will be charged with purchase. This amount is automatically calculated for your area during the checkout process onlin...
Mon, 27 Apr, 2020 at 8:17 PM