Your Orders

Your Order History
You can check the status of your orders and get tracking information by logging into your account, then navigating to Review Orders/Track Packages. Your rec...
Mon, 27 Apr, 2020 at 8:02 PM
Order Confirmation
As soon as you place an order, we'll send you an order confirmation email to the email address provided during the ordering process.  If you don't...
Mon, 27 Apr, 2020 at 8:03 PM
Cancel an Order
We have a very brief window during which we can cancel an order. If your order is not preparing to ship or has not already shipped, we can request cancellat...
Tue, 28 Jul, 2020 at 8:55 AM
Items Missing From Your Order
We work hard to make sure every order arrives on time and as expected. Occasionally a mistake is made and we miss something. If you've received your or...
Fri, 26 Jun, 2020 at 10:14 AM
I Received the Wrong Item in my Order
Our team works really hard to ensure every order goes out right the first time. We realize that mistakes can happen and we're not happy that it happene...
Fri, 26 Jun, 2020 at 10:13 AM
Backorders
Due to COVID-19, we are experiencing a delay in receiving shipments from our suppliers and occasionally some of our products are temporarily back-ordered. ...
Fri, 17 Jul, 2020 at 11:23 AM
Missing or Incomplete Orders
Your order may have been split into multiple shipments. The first step will be to make sure your entire order has shipped.  Click on My Account at Aleko.com...
Fri, 26 Jun, 2020 at 10:13 AM